Marketing Communications Consent

This consent explains the matters regarding the collection of consent to receive commercial marketing communications by Roovook Inc. (hereinafter "the Company"), pursuant to Article 50 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, to the personnel (hereinafter "User") of Service Providers such as hotels, banquet halls, and convention centers that use the Roovook EMS service.

1. Scope of Consent to Receive

The Company will transmit marketing communications by the methods specified below only to Users who have consented to this consent. This consent is optional, and refusal does not restrict use of the EMS service.

2. Items Collected and Used

3. Purpose of Collection and Use

• Announcements of EMS new feature releases, updates, and improvements
• Product usage tips and guides such as Sales-Engine, email integration, and AI features
• Sales/marketing industry insights and trend reports
• Invitations to webinars, seminars, and networking events hosted by Roovook
• Announcements of pricing plans, promotions, and partnership benefits
• Requests for satisfaction surveys, questionnaires, and product feedback

4. Transmission Channels

The Company may transmit marketing communications through one or more of the following channels.

• Email
• Text messages (SMS / LMS)
• KakaoTalk AlimTalk and Kakao Channel messages (official channel name: Roovook (루북 Roovook))

At the time of transmission, the Company indicates "(Advertisement)" at the beginning of the subject or body and clearly states the name of the sender (the Company) in accordance with the Information and Communications Network Act.

5. Transmission Time Restrictions

• The Company does not transmit marketing communications during nighttime hours (from 9:00 PM to 8:00 AM the next day).
• However, transmissions during such hours are permitted only where the User has separately and expressly consented to receive during nighttime hours.

6. Withdrawal of Consent to Receive

The User may withdraw consent to receive at any time, and upon withdrawal, the Company shall notify the processing result without delay.

• Email unsubscribe: Click the "Unsubscribe" link at the bottom of each marketing email
• SMS/AlimTalk unsubscribe: Reply to the toll-free unsubscribe number or click the link in accordance with the guidance at the bottom of the received message
• EMS settings withdrawal: Change at any time in the EMS dashboard under Account Settings > Marketing Reception Settings
• Email inquiry withdrawal: support@roovook.com

Please note that opt-out processing may take up to 2 business days, and for messages sent before processing is completed, opt-out requests on the same channel may not be reflected.

7. Validity Period of Consent and Reconfirmation

The validity period of this consent is 2 years from the date of consent. Pursuant to Article 62-3 of the Enforcement Decree of the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Company shall confirm with the User whether to maintain the consent to receive every 2 years from the date of consent.

• If the User does not separately express intent to reconsent at the time of the reconfirmation request, this consent to receive shall automatically expire, and subsequent transmission of marketing communications shall cease.
• The reconfirmation request shall be sent via email.

8. Disadvantages of Refusal to Receive

Even if you refuse or withdraw this consent to receive, there is no restriction on the use of the EMS service. However, receipt of the following information may be restricted.

• New feature releases and product update announcements
• Promotions and pricing benefit announcements
• Industry insights and usage guides
• Invitations to webinars, seminars, and networking events

9. Sender and Contact Information

• Company name: Roovook Inc.
• Data Protection Officer: Sungmo Kim
• Email: support@roovook.com

Inquiries, complaints, and opt-out procedures related to the receipt of marketing communications may be submitted through the above contact.

10. Legal Basis for Withdrawal of Consent

The User's right to withdraw consent to receive is guaranteed under Article 50(5) of the Act on Promotion of Information and Communications Network Utilization and Information Protection. Separately from this consent, matters regarding the processing of the User's personal information are governed by the Company's Privacy Policy.

Last revised: April 17, 2026