Event & sales management that never misses revenue opportunities,
Roovook EMS
From global hotel chains to unique venues, leading hotel companies use Roovook.
You improved efficiency with hotel PMS for room management,
Now manage banquet halls and group rooms with EMS!
* EMS (Event & Sales Management System) is an event customer management system for space hosts such as hotels, restaurants, and convention centers.
Global chain hotels have already adopted EMS.
Customers no longer make reservations by phone.
Manual paperwork is the biggest reason for contract delays.
Hotel sales succeed when EMS is introduced.
Online management enables faster response.
With sales engine and automatic quote sending, it only takes 5 minutes from inquiry to quote.
Site visit requests decrease, bookings increase.
With 3D VR, you can vividly show spaces without site visits, reducing on-site visits and increasing online inquiries.
Customer management features increase repeat visits.
By managing customer database and event history, you can understand preferences and make customized proposals.
24/7 non-stop customer engagement,
Roovook Sales Engine
No more handing out business cards!
Experience marketing where customers find you themselves.
Smarter official homepage
Insert the sales engine as a link into various channels such as the official homepage and SNS to directly acquire B2B customers.
Sales Engine x Roovook Sales Platform
Expose the sales engine additionally on the largest event space platform, Venue Network, and GroupBookings to find more event and group room customers.
No more searching for memos.
Manage customer inquiries without missing any in the online dashboard.
Messenger/Call
โข KakaoTalk/Email integrated messenger provided
โข AI call assistant (call summary)
โข Business card delivery, contract, and other file attachments provided
Reservation/Management
โข Sales engine, platform inquiry management/ direct inquiry creation
โข Customer inquiry management by label (tag)
โข Consultation record memo and message settings
No more overtime for paperwork.
Send online quotes/contracts within 5 minutes after inquiry.
Quote creation/sending
โข Automatically generate customized quotes for each customer
โข Suggest customized quotes based on consultation history
โข e-RFP (online quote) creation feature provided
See more about quote creation/sending features
Payment/Sales management
โข Create payment links for customers and manage guarantee details
โข Refunds and additional payments available
โข Manage registered credit cards and bank accounts for each customer
See more about payment/sales management features
The manager who made the contract will definitely come back again.
Start customer management that increases revisits with EMS.
Customer review management
โข Automatically request/collect reviews from customers after event completion
โข Select best reviews
See more about review management features
Revisit customer analysis
โข Automatically calculate revisit rate
โข Check performance by quarter
See more about customer management features
A new paradigm for banquet hall sales, Roovook EMS,
Start now.
