All-in-One Management System
for Hotel B2B Sales
Banquets, events, group rooms, catering.
Manage all B2B inquiries from one dashboard.
TRUSTED BY LEADING HOTELS
WHAT IS EMS
Dedicated Management System for Hotel B2B Sales
Just as hotel PMS manages rooms, EMS manages all hotel B2B inquiries —
banquets, events, group rooms, catering — in one unified system.
Banquets & Events
Seminars, weddings, corporate events — banquet hall inquiries → quotes → contracts
Group Rooms
Group tours, workshops — group room inquiries → quotes → contracts
Catering
Off-site catering, external event food services — inquiries → quotes → contracts
CORE FEATURES
Core EMS Features: From Inquiry to Contract
Inquiry intake → quotations → payment → revenue analysis → customer management, all in one dashboard.
Inquiry Management
Phone, email, online inquiries, and direct entry. Manage all B2B inquiries in one place with list and calendar views. Labels, notes, and status tracking.
Learn more about inquiry management →
e-RFP Quotations
Generate and send online quotations to customers instantly. AI creates customized drafts automatically—5 minutes is all you need.
Learn more about e-RFP →
Payment & Revenue Reports
Online payment links, automatic revenue aggregation, and target vs. performance tracking. Monitor revenue status at a glance with real-time dashboard.
Learn more about revenue management →
Insights & Demand Forecasting
Market data-driven demand forecasting, sales performance analysis, and automated report emailing. Make data-driven decisions.
Learn more about insights →
Review Management
Automatic review requests after events, best review selection, and AI auto-responses. Build customer trust through review management.
Learn more about review management →
Marketing
Channel-specific traffic analytics, promotion & blog management, and venue ranking analysis. Build marketing strategies based on data.
Learn more about marketing →Traditional Method vs EMS
Click each item to see how it actually works in EMS.
Inquiry Intake
Phone → manual notes → Excel entry
All channels → automatic EMS registration
Quote Delivery
Excel → PDF → email (half day)
AI draft → 1-click send (5 minutes)
Schedule Management
Whiteboard, paper diary
Calendar view, Function Diary
Revenue & Insights
Manual month-end aggregation, Excel reports
Real-time dashboard, demand forecasting, automated reports
CRM & Customer Management
Business card holder, memory-dependent
CRM database, repeat visit analysis, reminders
Marketing & Analytics
Handing out business cards, cold calling
Channel-specific traffic analytics, promotion management
Roovis AI Assistant
Manual search, input, and analysis by staff
AI handles everything with just "Create a quote"
Review Management
Check reviews → Write manual responses
AI generates responses automatically, apply with 1-click
Messaging · Auto-response
Check KakaoTalk and email separately
Unified inbox with auto-response settings
The new standard for hotel B2B sales,
Roovook EMS
Submit your inquiry now. Our dedicated manager will propose a plan tailored to your hotel.